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frequently asked questions

How do I join?

We often get you set up within the hour. You can either contact an Account Advisor on 0161 928 7189, email or log on to to register.

Do I still incur a cost if I am not working?

No. Paysure only charge when we process a timesheet on your behalf.

Am I insured?

Yes, you are covered via our insurance policy under our Umbrella solution. This covers you for Employers Liability, Public Liability and Professional Indemnity. If you have your own Limited Company you will have to purchase separate cover.

Statutory Sick Pay?

You are entitled to SSP working under our Umbrella solution, however the first three sick days are classed as waiting days and you do not get paid for these. Thereafter with a sick note from your Doctors we will pay you at the SSP rate.

Can I be with more than one agency?

Yes, please notify us of this as this will be of benefit under our Umbrella solution or if you have your own Limited Company.


If you are working under our Umbrella solution you will automatically be enrolled for a pension after twelve weeks of employment through paysure. If you have a pension please notify us, a pension significantly decreases the amount of Tax you pay and therefore benefits you.

Can I refer a friend?

If you refer a friend to Paysure we will reward you with £100.00 in vouchers per referral.

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I have to say I am very happy with the Paysure support

— Anuj T